Serena

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ABOUT OUR ALOCASIA SARIAN

Hey there, I’m Serena. I’m the Alocasia Sarian but I’m commonly known as the African mask plant and elephant ear plant. As you can see I have rich dark green foliage with bright yellow veins. Very eye-catching don’t you think? Apparently, I’m a hybrid plant - a cross between Zara the Alocasia Zebrina and the Alocasia Micholitziana. Being a hybrid I’m truly a one of a kind plant with an out of this world look.

Being a hybrid I’m a little hardier than some of the other Alocasia species that are found in the tropical rainforests. I can adapt to my surroundings but I prefer a warm room that is away from any open windows, drafts or radiators. I’m also a humidity lover and would ideally like to be placed in a room with a humidifier, on a pebble tray or in a humid room. If the humidity in your home is low you can use Lily the peace lily and Bonnie the spider plant who will release humidity into your home.

My cool and funky foliage can be used to decorate a well lit corner of the room. I’m sure to attract everyone's attention no matter where you place me.

Medium Height (including nursery pot) 50-55cm; pot diameter 14cm.

DID YOU KNOW?

The Alocasia species is cultivated for their quirky foliage and brightly coloured flowers. These flowers can range from deep purple to bright pink.

Serena the houseplant with a wow factor. She’s a rare beauty with a truly exotic look.


QUICK ALOCASIA SARIAN PLANT CARE

Serena likes a good amount of natural light with plenty of humidity. Be sure to never place her in a room with direct sunlight

LIGHTING

To protect my amazing leaves don’t place me in a room with any direct sunlight.

WATERING

Check my soil twice a week and only water when the first inch of soil has dried out.

HUMIDITY

I love a humid room so place me in a bathroom or in a room with a humidifier. Find out how to increase humidity here.

FERTILISER

Use a diluted fertiliser once a month from March-September. Do not fertilise me in the winter months.

   

   


FAST FACTS ABOUT SERENA


BEST ROOM

The best spot is a corner of a living room with some good natural light.

PET SAFE

No

AIR PURIFYING

Yes

THINGS WE ALWAYS GET ASKED

How do you take care of an Alocasia Sarian?

The Alocasia species can be a little fussy. When they get used to their new environment you might see a few leaves drop. This is perfectly normal and new leaves will regrow in time. She prefers high levels of humidity and so misting alone won’t do the trick; a humidifier or steamy bathroom is preferred. The occasional leaf drop may occur if placed in a room that is cooler than 18ºC or if there’s an excessive heat source like a radiator. If possible, filtered or rain water is preferred as the chemicals found in tap water may cause the leaves to yellow.

Are Alocasia hybrids rare?

Yes, Alocasia hybrids are very rare and can be tricky to get a hold of. The Alocasia species has become increasingly popular in the last 5 years which is making the plant more widely available.

How much sun does an Alocasia need?

The Alocasia will grow best in a well lit room about a metre away from a large window. Be sure to never let any direct sunlight touch their delicate foliage. This will burn the foliage.

PLANT STYLING TIPS

Serena can be styled in a bright bathroom or living room. Place her next to a white wall or in a grey clay pot to make sure her foliage really pops. The Alocasia species is poisonous if ingested so it’s best to place her on a high shelf or table away from any children or curious pets.

To match her grey pot use our white Quartz crystals in your living room or snug area for positivity and good vibes in the most relaxing part of your home.

QUICK DELIVERY

We use a next day delivery service with one of our trusted couriers. Please allow a little bit of packing time. During COVID and busy times this can be up to 5 days.

SECURE PAYMENTS

Your personal information and data is secure with us. This is our website platform providers bread and butter. Uncompromised safety & security.

HEALTHY PLANT PROMISE

If you have received a damaged plant or within 30 days you have any trouble after following our care guidance we will offer you a replacement.

WE PLANT 10 TREES FOR EVERY ORDER

Our goal is to plant 1 million trees by 2025 to help save our environment.

Delivery

We individually package our plants with recyclable materials to ensure you receive the highest quality plants. Every plant leaves us with a Pointless Plants quality assured sticker, this means we have checked the plant and it meets our very high standards. ** Please note some plants will contain plastic around them which have been added by growers to protect their delicate leaves. We do our best not add single use plastic to our orders

We send our plants using a next day delivery trusted courier service which will give you shipping updates and the opportunity to rearrange delivery. We do leave a delivery instruction to leave box in a safe place as a quick delivery ensures quality of our plants are maintained. This should also avoid having to reschedule missed deliveries.

99% of the time our plants are delivered safely. Occasionally plants may arrive a little bit damaged. In this case send us a picture within 72hours and we will be more than happy to replace them.

We ship using a next day delivery but, sometimes we need a 3-7day period to process your order. This is because demand fluctuates, we may need extra packing time or plants availability has changed at the last minute. We try our best to make delivery as quick as possible and we are working very hard on reducing our dispatch time.

 

Returns & Refunds

If you receive your plants and they are damaged from delivery, we will happily replace them. Just send us a picture within 72 hours of receiving them.

We accept returns on pots, accessories, crystals and candles. Unfortunately, we do not accept returns on our plants. If you’re not 100% happy please contact us at hello@pointlessplants.com​ ​and we will find a solution you are happy with. The return shipping will be at the customers own expense.

We are here for you

Send us an email, hello@pointlessplants.com

Call us or WhatsApp, 07308953372
 

 

Who Are Pointless Plants?

What makes you different from other plant companies?

We don’t see ourselves as a business. Our mission is to make the world a happier, better and greener place. We think delivering houseplants is a good start.

 

Do you really plant 10 trees for every order?

Yes, we have an API installed on our website which automatically plants trees with Ecologi when an order is made. Our slogan is ‘Create a Jungle’ and we are on a mission to make the world a greener place. We are always looking to do more and when we get the chance to travel, we’re hoping to see our impact first hand. Sometimes we save our trees for a big project where we can help first hand. This isn't just about short term carbon offsetting. This is about long term biodiversity, rebuilding and conserving our planet!

 

  

Covid-19

What changes have you made for a safer delivery?

Delivering your plants to you is our top priority. We have implemented social distancing in our office and our team is working from home whenever possible. Our postage carrier has also implicated contact free delivery.

 

  

Plant care

Do you have any information on caring for my plant?

Yes we do! On each individual plant page we have a summary of how to look after each specific plant. We will tell you about watering, light and humidity. This will help to get you started.

We also have specific plant care documents on our website. CLICK HERE

  

Do you have any plants that will purify my home?

Absolutely, many houseplants not only look great but are also busy at work making the air in your home as clean as possible. Check out our ‘Air Purifying Machines’.

 

Can I put my plant in a room with no windows?

While some plants thrive in lower light conditions, all plants need some light to survive. Check out our top 5 best shade loving plants. (Snake plant, ZZ Plant, Palm, Cast Iron Plant, Peace Lily)

 

Do you have any plants for my office?

Yes, we’d love to brighten up your work space. Check out our office plants HERE.

  

I’m a complete plant beginner. Which plants are right for me?

We were all beginners once. We have so many low maintenance plants to choose from which are perfect for beginners. Check out our ‘Pretty hard to kill plants’ 

  

I think my plant is dying! Help!

We’re here to help. Send us an email ​hello@pointlessplants.com​ or WhatsApp us on 07308953372 and we can help assist you further.

The most common reason for dying plants is overwatering. If your plant is turning yellow, this is due to overwatering. Always feel the soil of your houseplant before you water to make sure it is dry.

 

Are your plants pet safe?

This does vary depending on the plant. We have an entire section on pet safe plants. We want to make sure the furry members of your family are safe. Find our range of pet safe houseplants HERE.

 

 

Orders

Can I cancel or edit my order?

Yes, for most orders we can edit or cancel them, provided your order has not already been dispatched from our warehouse. This could range from 1-6 days and will depend on stock availability.

Email us at hello@pointlessplants.comor WhatsApp us on07308953372​ ​and we will work out the best course of action for you and your new plants.

 

Is there a minimum spend?

No. You are free to order as much or as little as you like. 

 

I’m not happy with my plants. What are my next steps?

We’re sorry to hear this! Send us pictures of the problem on any form of social media, email (hello@pointlessplants.com) or WhatsApp (07308953372). We will base each case specifically on the individual situation.

We will try our best to rectify the problem and leave you with a solution you are happy with.

 

Does my plant arrive already potted?

All our plants arrive potted in a plastic nursery pot. Some of our plants arrive in decorative pots. This will be clearly stated on the plant’s specific page as to whether the decorative pot is included or not.

 

Do you offer a gift note option?

If you have any special requests, we’d love to hear from you. Our website does have a 'Add a gift note' section. Send us an email on hello@pointlessplants.comor message on our WhatsApp 07308953372​ if you need anymore help.

 

 

Delivery

Can I pick my delivery date?

At this time we do not have an option for picking an exact date. If you’re in need of your order to arrive on a particular date, please email us at hello@pointlessplants.comand we will do our best to get your plants to you as soon as we can.

  

How will my delivery be tracked?

Your order will be delivered to you through DHL shipping. You will receive a link from DHL shipping where you can rearrange delivery and pick a safe space. On the morning of delivery, you will receive a 1 hour delivery time slot. If you wish to receive notifications by text please enter your phone number at checkout.

 

How long will delivery take? 

On most orders we have next day delivery. If you live in Belfast or Scotland this could take up to 48 hours. Depending on stock availability please allow up to 7 days. Please email us at hello@pointlessplants.comif you have any further questions on when to expect your order.

 

What is the price for delivery?

Delivery is £3.95 for next day and £8.99 for Northern Ireland, Scottish Highlands and Scottish Islands. This could vary due to dispatch time. 

 

How are you environmentally friendly?

We try to be as environmentally friendly as possible. All our packaging is made from recycled materials and can be recycled further. Please recycle our packaging if possible.

  

  

Returns

Do you accept returns?

We accept returns on pots, accessories, crystals and candles. Unfortunately, we do not accept returns on our plants. If you’re not 100% happy please contact us at hello@pointlessplants.com​ ​and we will find a solution you are happy with. The return shipping will be at the customers own expense.

 

What is your refund policy?

We will treat each situation individually and work out the best solution for you. Please contact us on WhatsApp 07308953372or email at hello@pointlessplants.com and we can assist further.